Extreme-sports.lt

Ebay Customer service rašė:


Hello Rokas,



Thanks for contacting eBay Customer Support about the 2010 Kite (item 180710606424) you bought from " puntomotobrigante" which hasn’t arrived yet. I am sorry that the transaction did not run smoothly as you expected.



We’ve looked into the purchase and we found out that there is no PayPal payment associated with the above transaction. Unfortunately, as you didn't use PayPal to pay for this item, it falls outside of the eBay Buyer Protection programme and for this reason; you were unable to open a case for this item.



In future, the best way to make sure you're protected is to use PayPal. If you don't receive your item or it arrives significantly not as described, then you can receive the full value of your purchase (including postage) back when you pay with PayPal. To find out more, copy this link into a new browser window:



http://pages.ebay.co.uk/safetycentre/bu ... ction.html



If your concerns regarding this transaction haven't been resolved, there are a couple of things you can still do:



- Contact the seller



The best thing to do is to phone the seller and talk to them about what's happened. These situations can often be resolved with a friendly conversation.



Here's how to request the seller's phone number:



1. Click 'Advanced search' at the top of the eBay homepage.

2. Click 'Find contact information'.

3. Enter the item number - you'll find it in My eBay.

4. Click 'Search'.



We'll then send you an automatic email with the seller's contact details. Please be aware that at the same time, we'll send the seller your contact details. We feel it maintains trust and fairness on eBay if members are aware that another member has asked for their contact information.



-Report the seller



I assure you that keeping eBay a safe and reputable place to buy and sell is our top priority as this is essential to the future of our business. We respond to every report that we receive and, if necessary, take appropriate action against members' accounts.



Should you want to take this matter further, you can report the seller for violating eBay rules. As soon as a buyer wins an item, by being the highest bidder in an auction or using Buy It Now, the buyer and seller enter into a contract. The seller must sell the goods and the buyer must pay for them.



The seller may not refuse to accept payment or fail to deliver an item for which they have accepted payment. They may not send an item different to that described or pictured in the listing. Here is how to report the seller:



1. Log In to "My eBay".

2. Click on "Contact Us" on upper right part of the page.

3. Type in "Report a Seller" then click on "Ask"

4. Choose "How can I report a member who is breaking eBay rules?"

5. Choose "Report an Item".

6. There will be a Pop-up window then you will be asked to choose the reason why you are reporting the seller.

7. Then click on "Submit"



- Try and reverse payment



Contact your bank or credit card company. They may still be able to stop the payment, or offer purchase protection.



- Pursue your complaint through legal channels



Should you want to take this matter further, you can either contact the police or pursue a claim through a civil court.



eBay will gladly help the police with their investigations if needed. Please ask the investigating officer to email us by using the 'report information to eBay' link on the following page..

xkuza rašė:Zinau, kad kaltas. Vyrai, nebe naujokas internetiniuose pirkimuose. Feedbackas pacio 83. Ir nebekiskit cia to paypal :} cia jo nebuvo. Ne viena desimti tukstanciu isleides ebajuj ir mokejes paypalu, tiesiog nuo to laiko, kai pririsau mastercarda moneybookeriu, niekada nezinau, kiek man kainuos viskas in total, prasidejo errorai visokie, kur neraso, kad truksta pinigu, o tik "contact paypal". Paypalas butu 100% grazines pinigus.

O dar dalykas tas, kad as tik padariau pavedima, parasiau, kad padariau, ir jis kita diena claimino mane kaip nemoku, ir po 3 ar 5 dienu uzdare aukciona - negaliu nei feedbacko palikt, nei claimint, kad negaunu prekes.

Mano bankas sako, kad kadangi pinigai jo saskaitoj, ir padaryti pavedimu, ne koks nuklydimas, tai jau yra jo nuosavybe, nebent gera valia perves pinigus atgal. Bet selleris vagis, tai nieko.
Galvoju per policija reiketu, bet turint omeny kas per amebos Gardoj dirba, ir i vietinius iskvietimus reaguoja taip, kad po 1.5 valandos atvaziuoja.

Vilties atgauti siuntini, kai jau jis kitu akauntu su tom paciom nuotraukom, ta pati kaita idejes antra karta? Palaidojau viltis ta minute, kai pamaciau antra skelbima.

Na, nera to blogo, kas neiseitu i gera - radau UK shope nauja Liquid Force Envy 2011 su CPR baru uz 715euru, bent ne shrotas, kaip sako swell:}}

xkuza rašė:Retuose aukcionuose pardavejai viesina atsakymus ar klausimus. Parasyta abiems:}}